Legal Notice & Health Disclaimer

Effective Date: September 14, 2026 · Last Updated: September 14, 2026

App: Lorae - Bridge the Gap · Developer: Lorae LLC · Contact: support@loraeapp.com

⚠️ Important Health & Safety Disclaimer

Lorae is not a medical device, a clinical treatment tool, or a substitute for professional mental health care.Lorae is a general wellness and self-reflection application designed to help users track moods, build habits, and practice mindfulness exercises. Nothing in this app constitutes medical advice, diagnosis, treatment, or clinical recommendation.

Always seek the advice of a qualified health provider with any questions you may have regarding a medical or mental health condition. Never disregard professional medical advice or delay seeking it because of something you have read, seen, or interacted with in this app.

1. Crisis & Emergency Resources

If you are experiencing a mental health crisis, suicidal thoughts, self-harm urges, or are in immediate danger, do not use this app. Seek immediate help:

  • Call or text 988 — Suicide & Crisis Lifeline, available 24/7 in the US
  • Text "HELLO" to 741741 — Crisis Text Line
  • Call 911 or go to your nearest emergency room
  • Contact a licensed mental health professional or your doctor immediately
  • Veterans Crisis Line: Dial 988, then press 1, or text 838255

If you are outside the United States, contact your local emergency services or a regional crisis line. Lorae does not provide region-specific emergency routing.

2. Who This App Is NOT For

Lorae is not designed for, and must not be used by, individuals experiencing:

  • Active suicidal ideation or thoughts of self-harm
  • Severe depression or an acute depressive episode
  • Psychosis, hallucinations, or breaks from reality
  • Active mania or a mental health crisis
  • Substance-related crisis or overdose
  • Any situation requiring immediate clinical or emergency intervention

If any of the above apply to you, this app is not an appropriate tool for your needs. You must seek care from a hospital emergency department, a licensed mental health professional (such as a psychiatrist, psychologist, or licensed therapist), or a crisis service.

3. Nature of the Service

Lorae provides:

  • Mood and habit tracking — self-reported logs for personal reflection
  • Guided wellness exercises — such as thought records, values clarification, worry time, and exposure planning templates rooted in established cognitive-behavioral frameworks
  • AI-generated reflections — responses from a language model for comfort and journaling prompts only
  • Optional clinician visibility — a consent-based feature allowing a therapist you choose to view summarized trends

These features are educational and self-help in nature. They are not a replacement for therapy, medication management, psychological assessment, crisis counseling, or any form of clinical care.

4. AI-Generated Content

Some features in Lorae generate responses using artificial intelligence (e.g., the Comfort Corner companion). You will be shown a disclosure before any personal data is sent to an AI provider, and you may decline.

  • AI responses are generated for comfort and reflection only and are not reviewed by a licensed clinician.
  • AI may produce inaccurate, unhelpful, or inappropriate responses. Use your judgment and do not rely on AI output for medical or safety decisions.
  • AI is not a crisis responder. If you are in crisis, use the resources in Section 1.

5. Clinician's Corner — Not a Medical Record

The Clinician's Corner allows a therapist or coach you explicitly approve to view summarized wellness trends. This feature:

  • Does not create a doctor-patient or therapist-client relationship through Lorae.
  • Does not constitute a medical record, clinical chart, or official treatment documentation.
  • Requires your explicit, revocable consent for each access request, with a 90-day expiration window.
  • Is provided to support — not replace — the clinical relationship you have with your own licensed provider.

If you are a clinician using the Clinician's Corner, you are responsible for your own clinical judgment, scope of practice, and compliance with professional licensing requirements. Lorae LLC does not provide clinical supervision or endorse any specific use of the data shown.

6. No Warranties

Lorae is provided "as is" and "as available" without warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the app will be uninterrupted, error-free, secure, or that it will produce any specific wellness or health outcome.

7. Limitation of Liability

To the maximum extent permitted by law, Lorae LLC and its affiliates, officers, employees, and contractors shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages, or any loss of data, income, or profit, arising out of or related to your use of — or inability to use — the app, including any reliance on AI-generated content, mood or habit logs, or wellness exercises.

This limitation applies even if Lorae LLC has been advised of the possibility of such damages. Because some jurisdictions do not allow the exclusion or limitation of certain damages, parts of this limitation may not apply to you.

8. Age Requirement

Lorae is intended for users 18 years of age and older. We do not knowingly collect personal information from anyone under 18. If you believe a minor has created an account, please contact support@loraeapp.com and we will delete it immediately.

9. Changes to This Notice

We may update this Legal Notice & Health Disclaimer from time to time. When we make significant changes, we will update the "Last Updated" date at the top of this page. Continued use of Lorae after changes constitutes acceptance of the updated notice.

10. Contact Us

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